FAQ

WHAT DO YOU RECOMMEND FOR SENSITIVE SKIN?

Depends on the product! For Laundry, we offer unscented options, as for our fragrance collection, Oatmeal & Honey is a favorite among those with sensitive skin.

Email us for more information! We're happy to discuss more options with you!

WHAT ARE SHIPPING TIMES AND COSTS?

Orders over $50 ship FREE within the US.
Orders under $50 ship for $10.95 flat rate.
Please contact if ordering internationally (you'll be our first!!)

Orders are packaged & shipped daily (excluding Sunday)
Delivery times are currently under 1 week!

WHAT PAYMENT METHODS CAN I USE?

We accept a variety of payment carriers including:

VISA
American Express
Discover
Apple Pay
Google Pay
PayPal

WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?

If you are not 100% satisfied with your purchased product, you may return or exchange within 2 weeks of purchase.

Please return in-store or email thesoapfactorylife@gmail.com to coordinate return.

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